Hi,
Thank you for reaching out to Livify, [NAME]!
As we are now in Black Friday Sale season, it's getting crazy busy for everyone - especially for online shopping! Because of the large volume of orders that we are handling and that are happening everywhere, there will likely be a little delay in shipping times. We're sorry about that! Please bear with us, as we want for you to receive your order ASAP as well and we're working hard to make that happen.
While waiting for your order please keep checking in with your tracking number. If you notice there are any additional complications mentioned with your shipment that will prevent you from receiving your order sooner- please let me know and we'll try to figure something out together.
- Mia